Conflict Management - in the Workplace - LifeWorks Training Courses, Workshops,Classes

Conflict Management - in the Workplace

Course Description

Conflict arises from differences. It occurs whenever people disagree over their values, motivations, perceptions, ideas, or desires. Sometimes these differences look trivial, but when a conflict triggers strong feelings, a deep personal and relational need is at the core of the problem - a need to feel safe and secure, or a need to feel respected and valued.

This training course will enable participants to learn the theory and research of conflict in the workplace and to start to put into practice conflict management techniques.

Course Outcomes

  • Recognise and manage your own and others emotions
  • Identify typical mistakes in thinking
  • Improve your verbal and non-verbal communication skills
  • Manage stress while remaining alert and calm
  • Target Audience: All Employees, HR professionals, Managers, Learning and Development specialists, Trainers.

    Course Dates: Please phone LifeWorks to ask to meet with our trainers to discuss your needs.


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    LIFEWORKS training dedicates itself to the provision of excellence in the areas of training across the field of personal development. Our open and integrated approach is fortified by the highest international standards of ethical and professional practice. All LIFEWORKS training participants will reach for and achieve high levels of broad skills and capacities in the areas offered through our courses. We believe in the individuality of all people and in their own unique capacity to utilise their experience and skills, complimented by detailed and comprehensive module offerings to reach specific and measureable outcomes.

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